James Kelley – Ph.D.
All right, so today’s topic is something that I was curious about, and so I did a little digging in the academic world. The topic focuses on the intersection of work-family and the impact of an authentic leader in and on the employee. The article is from 2017 in “Leadership Quarterly,” by Dr. Susan Braun, and Dr. Karolina Nieberle titled, “Authentic Leadership Extends Beyond Work: A multi-level model of work-family conflict and enrichment.”
Here is the big, burning question(s) in the article:
Does the impact of an authentic leader have a significant effect on a follower’s family life? Can an authentic leader help enhance, enrich their home life and at the same time, minimize the potential conflict that they have at home? The framework of the article is based on a concept work-home resource model from two smarter people than I, Dr. ten Brummelhuis and Dr, Bakker.
The work-home resource model is predicated on the idea that a toxic work environment depletes your ability to personally cope leading to individuals taking negative stress home and impacting those relationships. This is termed ‘work-family conflict.’
On the other side of ‘work-family conflict,’ the authors propose that if the environment is healthy, giving, and creates space for individuals to have meaningful relationships in the workplace, they will have a ‘work-family enrichment experience.’ Essentially, great vibes at work will mean great vibes at home.
Now as someone who grew up in a house whose mom was always in a ‘work-family conflict’ mode, I can tell you that it had a direct impact on me as a child. I spent 20 years dreading the real world, dreading the fact that I had to work nine to five, dreading that I would have a boss and just thinking that work in general sucked. So, this article speaks to me.
Here’s what they found in this article. Maybe this isn’t that surprising to you, but they went out and researched ten teams of at least two individuals per team, so two followers, and then ten leaders. They acknowledged this is not a huge sample, but went out to get a larger sample, and just struggled to get the survey’s returned.
Here is what they found.
As they researched these teams, they found that when a follower perceives an authentic leader as being more authentic, espousing the values of authenticity in the workplace, the follower minimizes their work-life conflict. It reduces it. So, there’s this negative relationship. Thus, the more authentic, the less work-family conflict that there is. This indicates that the way we interact at work minimizes us bringing home our negative sh*t.
The other thing that they looked at was this idea of, “if someone is perceived as an off-the-charts authentic leader, how does that impact the follower’s home life as well?”
They found that the stronger the perceptions of the authentic leader by the follower, the more the follower felt lifted up, the more they felt engaged in the workplace, and thus the more that the follower took their work environment home with them. We know that engagement in the workplace is awful right now. It’s roughly 33% in the U.S. based on the Gallup Organization and approximately around 19% globally, so it’s pretty lousy all-in-all.
So, here’s the important thing, as an organization, if we can create leadership development programs that allow your leaders to lead more authentically, create a more enriched environment, your employees will go home to their families and espouse those values as well. If we can get ‘followers’ to have a happier home, they’re going to come to work more prepared, more ready, and more productive.
To read more of my blogs, go to www.drjameskelley.com
Until next time,
Dr. James Kelley
Don’t teach them but help them learn!
Millennials, also known as
Generation Y, are a dynamic and talented generation. They are taking over the
workforce, but have workplaces changed enough to accommodate their needs?
Advances in technology mean that
Millennials needs vastly differ from previous generations. They require a
distinct managerial style and culture in order to thrive. They want to be part
of an exciting and creative work culture in an evolving environment where fresh
ideas are supported and encouraged.
With Millennials placing a
greater emphasis on their personal needs and values, companies need to address
that offering purely a financial reward is not as important as a good work-life
balance. This generation also has particular expectations when it comes to
career development and learning. Despite sometimes being labelled as easily
bored and impatient, they are extremely ambitious, forward-thinking and
innovative. One of their key expectations is to keep on learning. They are
known to spend a high proportion of their time gaining new experiences and
absorbing new information.
Millennials expect more
engagement with their managers and have a strong desire for feedback and
praise. As a result, they value and embrace the opportunity to work with
coaches and mentors. Research shows that while they respond well to mentoring
by older or more experienced employees, most would like to see their boss as
more of a coach, who supports them in their personal development. They
generally prefer to learn by doing, than by being told what to do.
This generation feels that rigid
corporate structures, hierarchies and traditional outdated management styles
fail to excite them. They constantly express that managers do not understand
them which can leave them frustrated, anxious and disconnected in the
workplace. If they are not happy and feel that the organisation’s values are
not aligned to their own, they will look to leave.
Millennials are forward-thinking, innovative, have a ‘can-do’ attitude, are highly ambitious and as a result they ultimately want to make an impact. They will thrive in an environment where they can be challenged and are encouraged to learn and grow. They are motivated by feedback and praise. It has always been noted that different generations require different styles of management. However, for a millennial audience a coaching management style seems to be far more effective.
Below are a few tips on how to effectively manage Millennials:
- Provide very regular one-to-one feedback. Early and often is the key. Consider brainstorming and additional session in between projects rather than waiting until the end phase.
- Look to give them regular praise, either individually or in a team environment. This meets their need to always be learning and growing and also motivates them by giving them a sense of progress.
- Take notice of their efforts and provide encouragement. You can do this by sharing your own failures, struggles and victories. This shows them that the path to success is not always smooth and can make you appear more approachable.
- Have a flexible approach, set targets and deadlines but allow them to have the flexibility they desire. Whether they want to work from a coffee shop or home.
- Be a good listener, foster open communication and ask about their interests and hobbies outside of work. This encourages a good rapport and builds trust.
- Encourage reverse-mentoring. Some organisations have used this as an effective tool where senior management and a younger employee have been paired so that they can both learn from each another to complement their different styles of working.
- Explain the companies vision. Make them feel as part of the bigger picture. They feel motivated if they know their work matters and that they are a part of something larger.
In summary, coaching support can help bridge the gap between generations at work and also fulfill the desire for the ongoing personal development that Millennial’s desire. Coaching can go a long way to reduce the anxiety, frustration and the impatience that Millennial’s encounter. It is not just Millennials that can benefit from coaching, but managers can also develop their leadership and mentoring skills so that they can attract, develop and retain Millennials in their workplace.
You know those
times when you’re so excited to start a new job? Or a new routine? Or a
It’s as if you
are staring into a barrel of opportunity. You could even say you feel
It feels AMAZING.
I’m not going to lie, I personally love that feeling.
when you wake up and you bounce out of bed ready and raring for the day. The
focus you have, the clarity that urges you closer to your desired goal.
This all stems
from the adrenaline that is coursing through your veins. This adrenaline comes
from excitement and possibilities.
adrenaline isn’t always a bad thing. There are distinct benefits to having
adrenaline. For instance, increased energy, increased mental clarity, increased
focus, increased productivity.
sounds pretty fantastic. What goes wrong?
You know that
excitement you felt at the start of your goal, project, target, year or
whatever it may be that got your adrenaline pumping?
feeling. That feeling is the first sign of burnout.
first sign of burnout is excitement. Who knew?
Now, let me put
this into context.
A lot of people
get excited about new goals, new jobs or simply a new routine. However, after a
while, their bodies start to slow down. Maybe there is a little inner voice
saying “I know we’ve achieved a lot over the past few weeks and months,
but it’s time for a break”.
Some people will
listen to that voice. Take an adequate amount of rest.
Then there are
the people who choose to ignore that voice. They’ve seen the success they have
achieved from working that long and that hard. It becomes an addiction. They
can’t possibly see any other way to live.
They force those
longs hours. The 12-16 hour days stop being pleasurable. They become a
necessity to ensure they are achieving their goals. The idea of cutting back
starts that inner voice of “what if”.
searching for that adrenaline that made them feel invincible.
it’s rarely found and if they do find it, it doesn’t last long.
One of the most
common statements I hear is “but I thrive off stress” or “stress is what keeps
me going”. This is essentially not a lie. However, what a lot of people
don’t recognise is that that stress is only useful for the short term.
Over a prolonged period in time, it turns into burnout.
Burnout can sneak
up on you. It doesn’t follow a strict pattern.
Some people can
remain in that moment of excitement or stress without suffering straight
For others, they
develop signs and symptoms within a few weeks.
However, at the
end of the day, many people end up heading down the slippery slope to
What do you need
to look out for?
Here is a small
list for you keep an eye out for:
- Digestive issues (IBS, allergies, intolerances)
- Aches and pains
- Lack of focus and concentration
- Decreased immunity
- Anxiety (YES, you read that right! Anxiety)
Notice that the
signs and symptoms of burnout are the exact opposite of how it started?
has made its mark on your output, is now reversing the positive effects. What started
off being your fuel has ended up running your “gas tank” empty.
take that metaphor a little further.
When you first
start working towards your goal your gas tank is full.
Over time your
gas tank goes down. However, when our cars run low on gas we go and fill it up.
Why do we treat
our bodies differently?
For a lot of
people, they push their bodies to the extreme until they wake up with
They can’t move,
they’re so fatigued that the simple thought of getting out of bed is too
This is something
I have consistently been seeing since working in my field.
People are being
signed off from work.
People are being
forced to change their lifestyle.
losing amazing employees.
system is being inundated with people who are suffering from burnout.
The issue here is
it does not have to be like that. It doesn’t have to be all or nothing.
You can still be
striving forward, being productive and achieving goals without succumbing to
Companies and individuals need to start looking at the way they work. Making small lifestyle choices now to prevent burnout is much more efficient than overcoming burnout.
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“Do the thing you fear to do and keep on doing it… that is the quickest and surest way ever yet discovered to conquer fear.”Dale Carnegie
I recently spoke to a client who was uncomfortable about
asking for a monetary value for the work they do. They find money to be an
awkward topic, an area of their lives which causes some stress and tension. By
talking them through the approach they could take, how to position the
messaging and what the resulting outcome would be if the other party said no,
we started to prepare them to take action. Once we discussed the options,
potential outcomes, how they’d feel in various conditions, they were ready to
take the plunge.
The point between fear and doing something is small yet the fear we feel, the nerves, the debilitation, the worry and the rejection stops us from taking the plunge. “Feel the fear and do it anyway” said Susan Jeffers. When we have stretched, when we have overcome what we fear, a new us is created, who we are has stretched and we become comfortable with the uncomfortable.
“One of the greatest discoveries a man makes, one of his great surprises, is to find he can do what he was afraid he couldn’t do.”Henry Ford
I remember in the early days of my corporate life, I spoke
very little in meetings, then when someone else said what I was thinking or
wanted to say, I felt gutted, I felt like it was not fair. In such situations,
logical thinking would say that the power and the choice was with me, I could
choose whether or not to speak.
After some time, I overcome this challenge, I started to
speak, I started to lead and facilitate meetings, now I have a lot to say,
perhaps I over talk, yes there needs to be a balance. My point here is that,
until we take the plunge, until we get comfortable to then achieve something,
we will not overcome our own internal and external barriers. Why don’t we get
out of our own way and proactively do something about it…
Here are some things you can do to prepare you for those things which you know you want to overcome, those conversations you want to have or those steps you need to take:
- Clarity: be clear about what you want. The
greater the clarity you have, the more you can prepare yourself.
- Why: Simon Sinek talks about what’s your “why”.
Understand and know the reasons and motivations to do this, why do you want to
overcome, why do you want to take this step. Another element of the why is to
ask yourself why you are afraid, what is causing you to stop yourself to
achieve your dreams – this can be anything, once we know and understand, we can
be true to ourselves and our fears.
- Structure: plan and structure what you want to
say or do. For example, it is a difficult conversation, how would you want it
to flow? If it is to speak up in meetings, know how you will do this?
- Practice: practice what you will say and do.
What tone will you use when speaking, how will you position your body language?
Ask a friend or someone you trust to help you prepare, you can do role-plays
where the scenarios go in different directions – this is where a coach can be
really effective and useful.
- Visualize: we mustn’t under estimate the value
of visualization, research has shown that the brain believes something is
actually happening when we visualise. Use this technique to imagine, feel and
experience how you want the event to go.
- Enjoy the experience: once you have overcome
this barrier and taken the steps, once you have delivered what you wanted to,
reflect on it and commend your efforts and commitment. No matter what the
results, you went out of your comfort zone and overcame a fear.
“I learned that courage was not the absence of fear, but the triumph over it. The brave man is not he who does not feel afraid, but he who conquers that fear.”Nelson Mandela
Monica is the CEO and Founder of Our Stillness and Firefly
Today. She is a change agent having worked across many projects and industries.
the difference between open accredited/unaccredited management and leadership
programmes versus closed bespoke in-house accredited/unaccredited management and
It’s an absolute minefield…what is the correct option for myself
or for my managers when it comes to management and leadership development?
So let’s take each option in turn…
OPTION ONE – OPEN ACCREDITED ILM / CMI MANAGEMENT AND LEADERSHIP PROGRAMMES
benefits of an open-accredited programme means that you will be mixing with
other like-minded delegates from different organisations and other sectors
which is critical if you want to understand how other managers and leaders
manage and lead their teams in their respective sectors.
Another advantage is that you can develop your managers on an
ongoing basis and send them individually on programmes.
The power of networking should never be underestimated where the
cross pollination of knowledge is fundamental if you want to understand how the
world of leadership and management works across the wider economic/business
Having the opportunity to work with like-minded people from other organisations is brilliant to observe because when there is just you from your company – you can really be yourself…the authenticity in you should never be underestimated…!
OPTION TWO – CLOSED/BESPOKE ACCREDITED ILM / CMI MANAGEMENT AND LEADERSHIP PROGRAMMES
where the programme is tailored according to your exact needs
regarding programme content/length/delivery strategy linked into performance
change through developing positive management/leadership behaviours which then
drive enhanced performance thus delivering a positive return on investment or
return on expectation on the programme.
If you need consistency across the whole of the management and
leadership populace in the company then these programmes will achieve that.
The networking aspects of these programmes is amazing if
delegates are coming from different company sites and if it is delivered as a
The benefits of accreditation are that they apply rigor to the
learning process as delegates have to use the knowledge, skills and tools which
we give them on the programme back in the workplace before they can complete
their assignments post course.
The downside is that not everyone has the time to complete the
assignments because of busy work/personal lives…
Aliya Rajah – Confidence Coach for Women
During a recent coaching session with one of
my clients, we were developing a strategy to help her feel more confident
before delivering presentations at short notice.
She asked me “Aliya, what would you do if
someone gave you 5 minutes to prepare an important speech?” (By the way this
question was hypothetical, her colleagues give her more a lot more than 5
minutes to prepare for a presentation!)
I said “I would most likely prepare the speech
for 4 minutes, and then take 1 minute out for myself to feel calm and get in
‘Really? Even with only 5 minutes to prepare?”
“Definitely, it’s so important for me to
approach challenging situations in a calm and relaxed way.”
Let’s say you have a job interview coming up,
or you need to give a presentation at work. We often focus fully on preparing
the content for what we need to deliver, and place less emphasis on how we need
to feel in order to deliver at a higher standard.
If you’re someone who freaks out at the thought of any of the above events, or if you regularly imagine everything going wrong, I’d recommend creating a routine for yourself to prepare yourself for what you need to do. I am a huge believer of not just ‘rocking up’ to an event. Spending as little as 10 minutes doing this beforehand can make all the difference to your performance. In this article, I’d like to share with you a few things I do to mentally prepare me for challenging events, in hope that they will inspire you to create a motivating routine that works for you.
Start the day off well:
Firstly, how you start your day will impact how the rest of the day goes. I always like to ensure that I wake up early enough to start the day off in a relaxed and calm way. Before you leave the house in the morning, close your eyes and picture the event going really well with ideal outcomes. If you only imagine the worst case scenario, chances are you’ll feel a lot more nervous and your performance will be affected. Allow yourself to dream big and picture the event going really well!
Before you leave the house in the morning, close your eyes and picture the event going really well with ideal outcomes. If you only imagine the worst case scenario, chances are you’ll feel a lot more nervous and your performance will be affected. Allow yourself to dream big and picture the event going really well!
Have some empowering ‘me time.’
Before the big event, take some time out and go to a quiet space (either a meeting room or even in the bathroom). Spending a few minutes here beforehand can make all the difference to your performance. There are 3 things I love to do during this time, as they massively boost my confidence.
- Firstly, I love to power pose. For me, this is putting my hands on my hips and standing with my legs shoulder width apart. Studies have shown that power posing increases testosterone, causing you to feel more confident, and reduces cortisol levels, therefore reducing stress.
- Secondly, take some time to breathe. Numerous studies show that doing some deep breathing can greatly reduce anxiety and stress.
- Thirdly, give yourself a powerful pep talk.This one might sound a bit crazy, but it 100% works. Tell yourself everything you need to hear to get you into a positive state for the event. Statements I often use are “You’ve got this, you’re going to be great!” “You are so confident!” Say it like you mean it and give yourself a big smile, whilst you walk out the door on your way to impress.
Now the outcome of the interview/meeting will
depend on a number of factors, but by having a routine in place beforehand,
you’ll feel a lot calmer and more prepared for the event itself. And by feeling
more relaxed, it’s likely that you’ll perform much better under pressure.
I’d love to know how you get on. Feel free to
drop me an email on email@example.com
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