I work with professionals to both manage the challenges associated with their corporate lives and to position them to capitalise on career opportunities.
My coaching focuses on Leadership at all levels of an organisation.
The main three areas are Leadership Stress, Productivity and Wellbeing.
With high performance comes high levels of stress and anxiety which, if not carefully managed, can overwhelm and lead to serious health issues.
Personal Development, Emotional Intelligence and Self Care are key to keep our heads above water, avoiding burnout and the feeling of being “Stressed In The City”I attend many industry events, round table and panel discussions.
I also run workshops at some of the leading private members clubs and co working spaces in London.
Recently I have been featured in the bespoke Hedgerways Financial Recruitment newsletter in London, a leading luxury lifestyle PA magazine and was a guest speaker on a London Radio station.
You can find more details of my recent projects, articles, content and further information on my Linkedin profile and website below.
Anxiety and Digestive Health Specialist
“I spent eighteen years of my life living with anxiety. I called it various things such as eating disorders, personality traits, digestive issues, fear, and/or life. Not once did I acknowledge I was stressed or that I had anxiety.
I spent my early twenties working in corporate sales as a Type A individual that couldn’t get enough of the fast pace industry that I worked in. I utilized the adrenaline I had pumping through me and only saw how it was positive. I Got My Act Together in my late twenties and started evaluating everything in my life. Work, lifestyle and health. I was sick and tired of being sick and tired. I was frustrated by never having an answer.
After years of denying the effects that stress and anxiety had on my body, I made learning about it my sole focus. I looked at how I viewed work, relationships, diet, exercise, and life in general. There was work to be done.
I spent the next few years developing and refining techniques to help break the cycle of stress and anxiety. I created practical tools that, to this day, help keep stress and anxiety to a minimum. My health has done a complete 180. Now my goal is to give back.
I work closely with corporate companies, individuals and private groups helping them recognize their cycle of stress and anxiety. I help them break that cycle and get their health back.”
Linkedin : https://www.linkedin.com/in/katie-maycock-901a6430
Instagram : https://www.instagram.com/katie.maycock
Motivational Speaker, Executive Coach, Consultant and Author
Hayssam Al Amine helps organizations and individuals in creating service cultures and service excellence mindsets that develop customer advocacy. Managing Director of Resource Performance Management, he specializes in Organizational Transformation Programs through a dynamic, passionate and a highly motivational approach that inspires employees and top management to discover their hidden talents and untapped potential.
His clients include General Motors, GE, Nokia, Qualcomm, Lenovo, Samsung and Siemens. Hayssam Al Amine, a charismatic and popular lecturer, conducts workshops and seminars throughout the Middle East and North Africa and Asia on subjects, such as, Leadership and team Dynamics, Innovation and Creativity, Sales Success, planning Organizing & Time Management, and his signature workshop, ACE Your Service. He is also the Author of the popular book ACE Your Service: Achieving Customer Engagement.
Hayssam Al Amine is a Management Consultant and Business Coach that specialize in helping organization Achieve Customer Engagement. His successful customer service workshop, ACE Your Service, has been delivered to many top multinational clients in the fields of Retail, Automotive, Aviation, FMCG, and IT. His motivational style, coupled with 24 years of service experience, add great value to companies, management and their talent. Hayssam has a deep understanding of Organizational Behavior and can help you, your team members and your company in Achieving Customer Engagement.
His approach involves working closely with management to create tailor made solutions that bring great value to its staff and bottom line. As an Executive Coach, Hayssam is currently working with some of the most influential CEO’s in the Region. He has the ability to deliver program in Arabic, English and French, and a conversational ability in both Spanish and German. He is often a guest lecturer for many renowned universities in the Region and is a revered Motivational Speaker on the topics of Self-Improvement, Change Management, and Customer Service.
Area of Expertise (All RPM Programs)
- Leadership in Action
- ACE your Service
- Negotiate to the TOP
- The Sales Closer
- Influential Communication Skills
- Problem Solving & Decision Making
- Coaching & Mentoring
- Call Center Training
- Train the Trainer
- Team Building – Building High Performance Teams
- Change Management
- The Quantum Leap of Leadership
- Managing Pressure
Qualifications & Education
- Member of American Hotel Motel Association: AHMA Coach
- International Automotive Association Trainer
- Active Executive Coach and Leadership Development Professional
- Hogan Certified Coach- Psychometrics and Personality Assessments
- Linsey Military Academy Graduate- West Virginia, USA, 1988
- MIU University, Miami, Florida, USA- Hospitality Management,
- Psychology, 1992
Testimonials and Background
I’ve ﬁrst met Mr. Hayssam Al Amine in a “Customer service Excellence” training course that was offered by my company “Abu Dhabi Airports Company. Mr. Hayssam was an amazing teacher and was liked by all the students in the class because of his great way of teaching . Unlike all trainers, he delivers the material in a fun and engaging way that keeps all students focused throughout the lesson. Besides his great method of training, he has great knowledge in his ﬁelds and always up to date with the examples he provide during his classes. Mr. Hayssam is not only a great facilita- tor he is also a great friend!!
Ruaa Al Haddar: Enterprise Solutions Analyst- Abu Dhabi Airports Company
Superb delivery of training content. An extremely professional and thought provoking training course. The most enjoyable and effective training I have EVER attended… Honest”
Dan Skalski- Service Delivery Manager- Etihad Airways, Abu Dhabi UAE
“Hayssam has deﬁnitely left a major impact on our team. His dynamic and motivational style of training has enhanced our team spirit and productivity.”
Hussain Hachem, CEO Gulf- Aramex, Dubai UAE
“I want to thank you for the excellent and powerful training you had give our staff. We have already seen signs of improvements with the ones that attended.”
Fernand Fakhoury- Golden Class Manager- Abu Dhabi Airport Company
“We have worked with Hayssam continuously since 2005 and he consistently wins praise from course partici- pants for his knowledgeable and enthusiastic delivery. Hayssam can be handed any project with conﬁdence that the deliverable will be of top quality.”
Mike Winkfein, Director- General Motors Academy, Dubai UAE
Sasha Quince left the fast-paced corporate world at a time she was experiencing grave pressure and stress and also at a time that she experienced the greatest loss of her life, so she took a chance by creating Let’s Go Yoga
Inspired to share the amazing benefits she was receiving from Yoga and Mindfulness with the UAE community.
Sasha specializes in Core Strength Vinyasa Yoga, a fierce and anatomically present style unique to the UAE. She also knows all too well corporate employee struggles are and was inspired to create- 5-days to less stress at your desk online challenge to enhance motivation, decrease stress and alleviate back and body pain from a desk job. Her in depth program for corporations is Power & Presence in the workplace inspires teams, builds trust and connection, reduces stress and improves workplace mood levels and productivity. Sasha is truly passionate about sharing key tools for corporates to step into a present state of mind, reduce stress in the body and mind and enjoy their roles in the workplace.
Physiotherapists at The Chiron Clinic Dubai
A graduate from the University of Pretoria, South Africa in 2005, I have more than 10 years extensive experience treating orthopaedic and musculoskeletal disorders, post-operative conditions and sports injuries.
I enjoy treating back and neck disorders using manual mobilization, pain relief methods and motor-control retraining.
The rehabilitation of tendinopathies is another key area I enjoy treating. This includes: Achilles Tendinopathy, Tennis Elbow, Patellar Tendinopathy and others.
In addition to my physiotherapy degree I have completed a certification in Spinal Manual Therapy, as well as a certification course in Advanced Sports Rehabilitation at Curtin University of Technology, Perth, Australia. Other post-graduate courses include: STOTT Pilates Spinal, Pelvic and Scapular Stabilization Matwork & Reformer – RMR1 course, Dry Needling as well as the Neurokinetic Therapy (NKT) course.
An added qualification I have recently completed is a Diploma in Bowen Therapy. This holistic approach to manual therapy allows me to treat the client on all levels. Not only working on the musculoskeletal system, but the therapy affects the other systems that make up the body as well. It successfully shifts the body into the Parasympathetic state (PNS) which allows it to start repairing itself.